Why Buy from Lenovation – Lenovo Exclusive Store?
- Only 100% Original Lenovo Laptops – sourced directly from Lenovo.
- No refurbished, open-box, or used devices – we sell brand-new laptops only.
- Authentic Lenovo Parts – we never replace components with non-original or third-party parts to reduce costs.
- Official Lenovo Warranty – all laptops are covered at authorized Lenovo service centers.
- Expert Guidance – benefit from 20+ years of Lenovo experience and certified product knowledge.
- Full Transparency & Trust – what you see is exactly what you get, no surprises.
- Laptops Displayed in Our Antelias Showroom – visit us to see and test the latest Lenovo models in person before you buy.
TERMS AND CONDITIONS
1. Company Information
Lenovations Trading SARL SP
Address: Antelias Metn, Mar Elias Internal Main Road, Merhej Center, Ground Floor
Commercial Registration Number: 2077760
Ministry of Finance Number: 4045159
2. Scope & Acceptance
By using this website and/or purchasing products from Lenovations Trading SARL SP (hereafter “the Store”), you agree to these Terms & Conditions. These govern sales both online and in-store.
3. Products & Pricing
- All products sold are 100% original Lenovo laptops and accessories.
- No refurbished, open-box, or second-hand products are sold.
- Prices are displayed in Lebanese Pounds (LBP) and US Dollars (USD). Customers may pay in either currency.
4. Orders and Payment
- Currently, online purchases require in-store pickup; no home delivery is offered.
- Payment for in-store purchases is accepted only in cash at this time.
- Plans to accept card payments and online bank payments are in progress but not yet available.
- Once available, updated payment methods will be communicated on the website.
5. Invoices and Taxes
- Upon purchase, customers receive VAT-compliant invoices including the applicable 11% Lebanese VAT.
- Invoices are sent automatically via email.
- The Store does not handle customs tax exemptions or VAT refunds for tourists or exports.
6. Delivery & Risk of Loss
- Products purchased online must be picked up at the store’s physical location.
- Risk of loss and ownership transfer to the customer occur upon pickup.
7. Returns and Refunds
- Customers may return brand-new laptops within 10 calendar days of purchase if they change their minds.
- Returns must be accompanied by the original invoice, in resalable condition, and with all original packaging and accessories.
- No restocking fees apply on non-defective returns.
- Accessories, consumables, and software licenses are non-refundable.
- Refunds for approved returns will be issued using the original payment method after inspection.
8. Warranty and After-Sales Service
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Laptops come with Lenovo’s official warranty as specified per product:
- Some models have a 1-year international warranty (e.g., ThinkPad series).
- Others (e.g., IdeaPad, V series) have local warranty coverage only, serviced at authorized Lenovo repair centers in Lebanon.
- Some models carry 2- or 3-year warranties as indicated at purchase.
- Warranty terms are subject to Lenovo’s official policies and do not cover damage caused by misuse or unauthorized repair.
9. Privacy and Data Protection
- Customer data collected during purchases is handled in accordance with Lebanese data protection laws.
- Data is used solely for processing orders and communicating with customers.
10. Governing Law and Dispute Resolution
- These Terms & Conditions are governed by Lebanese law.
- Any disputes arising from sales or website use will be subject to the jurisdiction of Lebanese courts.
Contact Information:
For questions, returns, or support, please contact us at the store phone/WhatsApp 71-389256 or via email: info@lenovation-lb.com.