Skip to Content

Why Buy from Lenovation – Lenovo Exclusive Store?

  • Only 100% Original Lenovo Laptops – sourced directly from Lenovo.
  • No refurbished, open-box, or used devices – we sell brand-new laptops only.
  • Authentic Lenovo Parts – we never replace components with non-original or third-party parts to reduce costs.
  • Official Lenovo Warranty – all laptops are covered at authorized Lenovo service centers.
  • Expert Guidance – benefit from 20+ years of Lenovo experience and certified product knowledge.
  • Full Transparency & Trust – what you see is exactly what you get, no surprises.
  • Laptops Displayed in Our Antelias Showroom – visit us to see and test the latest Lenovo models in person before you buy.


TERMS AND CONDITIONS

 1. Company Information

​Lenovations Trading SARL SP
​Address: Antelias Metn, Mar Elias Internal Main Road, Merhej Center, Ground Floor
​Commercial Registration Number: 2077760
​Ministry of Finance Number: 4045159

2. Scope & Acceptance

​By using this website and/or purchasing products from Lenovations Trading SARL SP (hereafter “the Store”), you agree to these Terms & Conditions. These govern sales both online and in-store.

3. Products & Pricing

  • All products sold are 100% original Lenovo laptops and accessories.
  • No refurbished, open-box, or second-hand products are sold.
  • Prices are displayed in Lebanese Pounds (LBP) and US Dollars (USD). Customers may pay in either currency.

4. Orders and Payment

  • Currently, online purchases require in-store pickup; no home delivery is offered.
  • Payment for in-store purchases is accepted only in cash at this time.
  • Plans to accept card payments and online bank payments are in progress but not yet available.
  • Once available, updated payment methods will be communicated on the website.

5. Invoices and Taxes

  • Upon purchase, customers receive VAT-compliant invoices including the applicable 11% Lebanese VAT.
  • Invoices are sent automatically via email.
  • The Store does not handle customs tax exemptions or VAT refunds for tourists or exports.

6. Delivery & Risk of Loss

  • Products purchased online must be picked up at the store’s physical location.
  • Risk of loss and ownership transfer to the customer occur upon pickup.

7. Returns and Refunds

  • Customers may return brand-new laptops within 10 calendar days of purchase if they change their minds.
  • Returns must be accompanied by the original invoice, in resalable condition, and with all original packaging and accessories.
  • No restocking fees apply on non-defective returns.
  • Accessories, consumables, and software licenses are non-refundable.
  • Refunds for approved returns will be issued using the original payment method after inspection.

8. Warranty and After-Sales Service

  • Laptops come with Lenovo’s official warranty as specified per product:
    • Some models have a 1-year international warranty (e.g., ThinkPad series).
    • Others (e.g., IdeaPad, V series) have local warranty coverage only, serviced at authorized Lenovo repair centers in Lebanon.
    • Some models carry 2- or 3-year warranties as indicated at purchase.
  • Warranty terms are subject to Lenovo’s official policies and do not cover damage caused by misuse or unauthorized repair.

9. Privacy and Data Protection

  • Customer data collected during purchases is handled in accordance with Lebanese data protection laws.
  • Data is used solely for processing orders and communicating with customers.

10. Governing Law and Dispute Resolution

  • These Terms & Conditions are governed by Lebanese law.
  • Any disputes arising from sales or website use will be subject to the jurisdiction of Lebanese courts.

Contact Information:

​For questions, returns, or support, please contact us at the store phone/WhatsApp 71-389256 or via email: info@lenovation-lb.com.